Terms of service

Welcome to Kooval.in. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from Kooval.in, you agree to comply with these Terms. If you do not agree, please do not use our website.

1. General Use

By using Kooval.in, you confirm that:

You are at least 18 years old or using the website under parental/guardian supervision.
The information you provide is accurate and complete.
You will not use the website for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone at our discretion.

2. Products & Pricing

All products listed on Kooval.in are subject to availability.
We reserve the right to modify or discontinue products without prior notice.
Prices are listed in INR and may change without notice.
We strive for accuracy, but errors in pricing or product descriptions may occur. In such cases, we reserve the right to cancel or refuse orders.

3. Orders & Payments

Orders are confirmed only after successful payment.
We use secure third-party payment gateways to process transactions.
Kooval.in reserves the right to cancel any order due to suspected fraud, pricing errors, or product unavailability.
If an order is cancelled after payment, a refund will be processed as per our Refund Policy.

4. Shipping & Delivery

Delivery timelines are estimates and may vary due to location or unforeseen circumstances.
Delays caused by courier partners or external factors are not under our direct control.
Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.
We reserve the right to refuse returns that do not meet our policy conditions.

6. Intellectual Property

All content on Kooval.in — including logos, images, product descriptions, graphics, and website design — is the property of Kooval.in and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

7. Limitation of Liability

Kooval.in shall not be liable for:

Indirect, incidental, or consequential damages
Losses arising from misuse of products
Temporary website unavailability due to maintenance or technical issues

Use of our products and website is at your own risk.

8. User Conduct

You agree not to:

Violate any laws while using our website
Transmit harmful code or malware
Attempt to hack, disrupt, or damage the website
Provide false or misleading information

Violation may result in account suspension or legal action.

9. Privacy

Your use of Kooval.in is also governed by our Privacy Policy, which explains how we collect and protect your data.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on this page with the revised effective date. Continued use of the website indicates acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.