Privacy Policy

Welcome to Kooval.in. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or make a purchase from our website.

By using Kooval.in, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following information:

🔹 Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways)

🔹 Non-Personal Information

IP address
Browser type
Device information
Pages visited and browsing behavior
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and important notifications
Improve our products, services, and website experience
Prevent fraud and ensure website security
Send promotional offers (only if you opt-in)

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments on Kooval.in are processed through secure and trusted third-party payment gateways. We do not store your complete debit/credit card information on our servers.

4. Cookies

Kooval.in uses cookies to:

Improve website functionality
Remember your preferences
Analyze traffic and user behavior
Provide a better shopping experience

You can disable cookies in your browser settings, but some features of the website may not function properly.

5. Sharing of Information

We may share limited information with:

Shipping and logistics partners for order delivery
Payment gateway providers for secure transactions
Legal authorities if required by law

All partners are obligated to keep your information secure and confidential.

6. Data Protection

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Access your personal information
Request correction of incorrect details
Request deletion of your data (subject to legal requirements)
Opt out of promotional emails at any time

To exercise these rights, contact us at: support@kooval.in

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies separately.

9. Changes to This Policy

Kooval.in reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.